ITIL, formerly an acronym for information technology infrastructure Library, is a set of detailed practices for IT service management (ITSM) that focuses on aligning IT services with the need of business. ITIL® is an answer to the question of delivering better IT services. The importance and versatility of the ITIL® Framework has made it possible for many organizations to adopt it.

As long as the organization has an IT department or uses IT for its operation, it can easily adopt ITIL®. ITIL® has been used in numerous places, but we will just name a few:

〉  Computer industry
〉  Telecommunication industry
〉  Electrical industry
〉  Media
〉  Construction industry etc


Cost: 150,000
Duration: 3 days